Who we are
[COMPANY LEGAL NAME TO BE ADDED], operating the Bosphorus dinner cruise sold on this website (dinnercruiseistanbultour.com), is the data controller for the personal information described in this policy. Registered address and company registration number: [TO BE ADDED].
What information we collect
When you submit a booking request through our reservation form, we collect your name, email address, phone number, hotel/pickup area, cruise date, number of guests and any message you add. When you contact us by WhatsApp, phone or email, we receive whatever information you choose to share with us directly.
Our website also stores a small cookie to remember your selected language, and — separately, for our own site analytics only — logs basic visit data (page visited, referring page, browser type and IP address) for pages you view.
How we use your information
We use your booking details to confirm and manage your reservation, arrange hotel pickup, and contact you about your cruise. We do not sell or rent your personal information to third parties.
Data retention
Booking records are kept for as long as needed to manage your reservation and for our own business and accounting records, and are stored on our hosting provider's servers.
Your rights
You can ask us at any time to tell you what information we hold about you, to correct it, or to delete it, by contacting us at the email address on our contact page.